FAQ
Frequently Asked Questions
Our FAQ covers a range of topics, including pricing, booking process, vehicle options, and more. We strive to provide clear and concise answers to all of your questions and concerns, so you can make an informed decision when choosing our service.
What types of vehicles do you offer for your chauffeur services?
We offer a variety of executive vehicles including sedans and SUVs.
Are your drivers experienced and licensed professionals?
Yes, all of our drivers are experienced, licensed professionals who have passed background checks and meet our strict standards.
Do you offer airport transfers?
Yes, we offer airport transfers to and from all major airports in London: London City, London Gatwick, London Heathrow, London Luton, London Stansted and London Southend.
Are your rates competitive with other chauffeur services in London?
Yes, we strive to provide our clients with competitive pricing while maintaining our high level of service and comfort.
More Questions
While we cannot guarantee a specific driver, we will do our best to accommodate any requests you may have.
We require 24-hour notice for cancellations. Cancellations made within 24 hours of the scheduled pick-up time will be subject to a cancellation fee.
We recommend making a reservation at least 24 hours in advance to ensure availability, although we will do our best to accommodate last-minute requests.
Yes, you can make changes to your reservation by contacting us by phone or email. We will do our best to accommodate any changes you need.
We monitor all flights to ensure we are aware of any changes or delays. We will adjust our pick-up time accordingly so that you are not left waiting.
Yes, we offer a meet and greet service at airports and other locations. Your driver will be waiting for you with a sign displaying your name or company logo.
Yes, we can provide car seats for children at no additional charge. Please let us know at the time of booking.
We accept all major credit cards, as well as cash and bank transfers. Payment is due at the end of your journey unless prior arrangements have been made.
